Reginald Chan

Category: Business

  • How The IoT Can Improve Customer Service?

    How The IoT Can Improve Customer Service?

    IoT devices are the perfect blend between technology and gadgetry. IoT or the Internet of Things refers to a network of smart devices communicating with each other. These could consist of things like temperature, heat, or moisture sensors, cameras, thermostats, smart switches, lights, doorbells, and so much more. Thanks to IoT, the concept of a smart home is now very much in the domain of reality. In fact, many people expect IoT to take off and penetrate US household markets in the same way as Spectrum mobile plans. But IoT applications extend beyond residential use, into many aspects of the business world. This blog explores how IoT can potentially improve customer service in a business.

    Using IoT in Customer Service

    IoT devices are smart devices that gather information and communicate with each other. The right information, when gathered through an IoT device and analyzed properly, can often offer useful insights and identify areas for improvement. In terms of customer service and the larger customer experience that businesses offer, IoT devices can be a very crucial tool.

    Remember, in the 21st Century, customer service and customer experience are key differentiating factors between you and your competitors. It is very easy and very common for customers to take their business to your competition if they are offered a better experience there. Therefore, by improving CS and CX, you are building a stronger competitive advantage. And IoT can help in several ways, including:

    Observe and Improve the Product or Service Experience You Offer

    The biggest advantage of an IoT network should come from its ability to gather data on how your customers experience your product or service. Customers typically have specific uses for products or services, but there can often be expectations that you may not be meeting. It may be even more dangerous when competing products or services are meeting those expectations.

    IoT devices can gather and log information like product failure, service issues, warranty claims, product defects, and much more. All of this data can help you build an understanding of how consumers perceive and experience your offerings. With this, you can begin to identify areas that you can improve to offer exceptional customer service.

    Improve Your Ability To Deliver a Personalized Experience

    Personalized experiences are one of the best ways to create happy, satisfied, and long-lasting customers. Both customer acquisition and retention rely heavily on the customer experience you offer, and personalizing each interaction for an individual customer can go a long way. But with digital commerce and online shopping, it is often very difficult to personalize experiences for every customer.

    However, an IoT network could potentially automate some bits of the personalization process and make it easier for human agents to deal with customers. For example, IoT devices may be able to identify not just specific customers, but also specific problems they might be having. This won’t just impress customers, but also save time in solving their problems.  

    Identify Areas To Improve Your Product or Service

    IoT devices in the future will probably not be limited to gathering customer experience information. They will most likely also include gathering product or service data as well, such as the problems consumers encounter when using them. This data can be invaluable to businesses in terms of product/service development. Businesses can analyze it, identify product weaknesses and flaws, and fix them in future iterations. This means a continuous process of improvement, which helps products and services stay relevant for longer. 

    Discover New Opportunities for Related Products

    The information from using IoT in customer service can also help businesses identify new business opportunities and markets. In many cases, especially in the tech industry, these new opportunities are often closely related to your existing product or service. Customers will often ask for features or options that may not always be possible to include in your primary offering. But you can always create a related product or service that offers the things that your customers need. Otherwise, someone else could step in to meet that demand, and you could miss out on an opportunity that you may otherwise be well placed to take advantage of.

  • What You Can Do to De-Stress Before a Big Interview?

    What You Can Do to De-Stress Before a Big Interview?

    Interviews are famously unpleasant. When examining what occasions people feel the most anxiety about beforehand, interviews of any kind usually rank pretty high. It doesn’t take a lot of research to figure out why this is; interviews are a singular event that have a lot of pressure surrounding them, it always feels like you have to get them 100% right in one go. While little can be done, outside of thorough practice and research, to prepare yourself any more for an interview than you have already, there are things you can do to quell your nerves beforehand.

    Attitude is important; this is true in a great many aspects of life. Unsurprisingly it applies here as well, as having a positive and relaxed attitude when entering an interview will be noticeable to your interviewers and will thus reflect positively on you. Therefore, it makes sense that you would be on the lookout for anything you can to put this change into motion. Thankfully, there are several techniques you can adopt, so you have plenty of options in how you approach this.

    Take Your Mind Off of Things

    The stress leading up to a big event such as an interview is sometimes exactly what it appears to be and little more – short-term stress. In this case, you might just want something to distract you while you wait, something to stave off the nerves. Old solutions sometimes work the best, and luckily you live in an age where your smartphone is often right by your side. Social media feeds work well here, as do games if you’re looking for a distraction. Outlets such as Spin Casino offer online slots Canada-based, as well as other games that you might find to your liking.

    Start by Practicing Some Breathing Techniques

    Breathing techniques are a well-known method of reducing stress and inducing long-term relaxation, especially if practiced regularly and integrated into your routine. It doesn’t take much to start either; there are several places online you can look to learn more about breathing techniques, including how you can fit them into any situation and how they benefit you. While you can start doing these regularly to lower your general stress, their ease of use and access means that you’ll be able to utilize breathing techniques in any situation – including while waiting for your interview to begin.

    If stress is something you’re struggling with in the long-term and you’re finding that the long-term benefits of breathing techniques sound rather appealing, you might be looking for other solutions of a similar nature. If this is the case, yoga could be something that you’d be interested in taking up. Not only does including this in your daily or weekly routine give you regular exercise, but it’s also something that’s been found to increase your overall sense of calm and relaxation. Combating general anxiety puts you in a good position for whenever you begin to approach stressful situations throughout your life.

    The distraction you choose should be based on whatever helps you relax and get into the best mentality possible before the interview.

  • How To Expand Your Network Outside Of Your Industry?

    How To Expand Your Network Outside Of Your Industry?

    Networking is a very important skill in business but a lot of business owners limit themselves when making connections. Although networking can be a good way to generate leads, it’s also a brilliant way to make partnerships with other businesses, connect with potential mentors, and find out what other rival companies are planning. If you want to get the most out of networking, it’s important that you are able to connect with people outside of your own industry. When you work with business people in different industries, you get a fresh perspective and open up new opportunities that you otherwise wouldn’t have had. These are some of the best ways to start networking outside of your industry. 

    Take Stock Of Existing Connections

    Before you start trying to network with different people, you should take stock of your existing connections and see whether there is anybody that is outside of your normal circle. These are the people you should focus on because you can use them to expand your network. Their network will be filled with the kinds of people you are looking to connect with, so call them up and ask if there is anybody they think you should meet with. You’ll be surprised how many new connections you can make this way. 

    Get Involved With Charities

    There are a lot of great reasons for business owners to get involved with charities but people often overlook the networking benefits. There’s a reason why networking experts like Haval Dosky do a lot of charity work. If you start working with a big charity, it’s likely that other business leaders will be involved with their efforts too. This is a brilliant way to do something positive with your business and meet a wide variety of business contacts at the same time. 

    Change Your Business Event Schedule

    Hopefully, you are already attending business events to promote your company and network with people, but the likelihood is, you are attending events that are directly related to your own industry. That is beneficial, of course, but you should consider changing your event schedule up a bit. Instead of sticking to the same events each year, think about where the gaps in your network are and use that to guide your event schedule. 

    Be Patient

    You need to be patient when trying to expand your network outside of your industry because it will take a lot longer for you to see any kind of return. If you work in finance and you connect with somebody else in that industry, it’s likely that you will work together in the near future. But if you network with somebody that works in IT, you might not see how that helps. However, if you are considering investing in a new tech startup but you need some advice about its viability, that IT expert will probably be able to help. So, be patient and keep building your network because it will pay off. 

    Most people don’t think to expand their network outside of their industry but it has a lot of great benefits.

  • The Star Strategy of Online Casinos: Affiliate Marketing

    The Star Strategy of Online Casinos: Affiliate Marketing

    Nowadays there are thousands of online gambling platforms available, and as this industry grows by leaps and bounds so does the competition. For this reason, online casinos have chosen to create incredibly attractive affiliate programs to retain players, maintain their position in the market, and be among the main preferences for users. In these affiliate programs, the creators and owners of websites can sometimes sign up for free training and other times paying a small fee to become what is usually called webmasters or affiliate marketers to earn large profits in exchange for new players. Webmasters receive banners, live games, and text links with the only purpose of having their visitors view those ads and visit the online casino. Once the new player signs up on the online casino, the webmasters access the profit which can sometimes be a large amount of money. Each major online gambling site has its own affiliate program, as well as there are different online games options available for affiliate marketers.

    Poker Affiliate program.

    These types of offers are exceedingly popular and profitable because it is a trendy game, and the online games maintain continuous growth as time goes on. Quite a few brands offer attractive programs because of the great potential for them and webmasters to profit. Each platform offers a different type of program and agreement, so the commission percentage varies as well as the conditions and the payment method.

    Casino Affiliate program.

    Affiliates are a fundamental piece of the online gaming industry, as these can quickly drive large levels of traffic to online casino operators. They are the middlemen between players and the website, so online gaming sites offer large commissions to attract new players and retain old ones. By doing a great job like ranking well for the big search volume keywords, affiliates can earn more than $20,000 a month.

    Bingo Affiliate program.

    If you run your blog or gaming site, bingo affiliate programs are an amazing way to grow your income but not all programs are the same, so make sure that any program you choose uses best practices. For example, the Winkbingo affiliate program supports many gambling sites and online casinos so it has become one of the top bingo sites as it provides useful tools to its affiliates and transparent statistics.

    Sports Betting Affiliate program.

    person who monitors his revenues on affiliate marketing

    This type of program not only promotes online sportsbooks but can also promote a specific event, a particular game, or a type of bet. Given that there is a growing portfolio of sports on which betting is a profitable affiliate program there are a huge range of promotions, special offers, and competitive commission.

    On the other hand, it is important to know well the site you are going to promote and the many affiliate programs that exist. Because the big profit will depend on several factors including the type of affiliate program you choose and the number of users you are able to refer. Therefore, knowing the different options will allow you to choose wisely when deciding which program you want to join.

    CPA in gambling

    When the user referred by the affiliate decides to sign up at the online casino and makes their first bet, the affiliate will receive a fixed commission regardless of whether the player loses or wins. The commission may vary according to the conditions already established by the online casino.

    RevShare in gambling

    Revenue share or RevShare is a type of lifetime revenue where webmasters earn a percentage of the revenue generated by referred users, the percentage ranges between 5% and 25% depending on the terms and conditions of each online platform. For example, if the player you are referring to wins $100,000 you will get a $25,000 commission. Though this program sounds good, what happens if the player has lost? You will also acquire a loss.

    Hybrid or Combined.

    This version combines the previously viewed programs, the RevShare and CPA. With each deposit made by the referred player, you receive an amount previously agreed with the platform. That is to say, with each payout made by each player you receive a certain percentage.

    Before entering this fantastic world of affiliate marketers, you should analyze which of the above options works better for your business, also it is important to have your own website, and it has to be compliant with the online casino platform’s terms and conditions. Among them, the website must have a responsive, up to date and pleasant design where users can easily access and navigate the different options on top of offering attractive content to the visitors. These characteristics will attract more new visitors and as a result, you will be referring more users to the online casino you promote. Nowadays, an extremely important aspect is that your website is Search Engine Optimization friendly so that your page stands out from the other searches and allows for greater user capture. It is vital to research and apply the basics regarding SEO strategies to optimize traffic to the site and start making more profit.

    representation of metrics

    The success of these affiliate programs lies in the simplicity of the process, as being an affiliate of an online casino is easy as a business model, it simply requires discipline and an initial investment, but it will certainly be rewarding. Compared to the profit that can be achieved with good strategies the investment is minimal and in addition, the risk involved in being an online casino affiliate is exceedingly small compared to many other businesses, so it results in a great option to invest. Besides it is a benefit for brands since it has been proven that a malfunction of freebie strategy work can be self-defeating so it is better that these programs exist, and share the profits, instead of generating negative advertising.

    In conclusion, gambling affiliate programs are very lucrative If you find the right platform to promote and the affiliate program that is best suited for you, which is why it is advisable to research the different online gaming sites that exist in this huge industry of gambling and betting and choose the online game that fits better for the public of your web site to get a guaranteed profit.

  • 5 ways to turn your Instagram video viewers into followers

    Instagram is one such social media it has become quite popular these days. Instagram has introduced a new feature called Instagram reels. Instagram reels are trending these days. Instagram reels are the newest features of Instagram which allow users to create about 15 to 30 seconds video clips and post them on their stories. Instagram reels have proved to be a great asset for its users. With millions of monthly active users on Instagram, it has become mandatory to have a greater follower count on Instagram to be recognized.

    Most of the Instagram users in the present-day world are youngsters making it difficult to increase follower count. Every other person these days has the urge to become popular and viral on Instagram-like social media platforms. to become popular and viral on social media platforms like Instagram it is necessary to have a high number of audiences or users who follow you. It means that you need to increase Instagram followers on your Instagram account. There Are many different ways to increase your Instagram followers on your Instagram account one of the best ways to increase your Instagram followers is by playing to convert your viewers into Instagram followers. 

    Here, in this article, we are going to go through two points on how to convert your Instagram viewers into Instagram followers. 

    1. Use amazing hashtags 

    To become recognized on Instagram it is necessary to learn the basics of becoming popular Instagram. It has been noted that most celebrities themselves now know a lot in common. one of the similarities between those celebrities on Instagram is that we have a high number of Instagram followers. It’s also noted that those Instagram celebrities use a lot of hashtags that are attractive and trending at the same time.

    Using a good hashtag is very important when it comes to increasing Instagram followers. then you use interesting and attractive hashtags on your Instagram deals it is more likely to attract more viewers. After attracting a good number of viewers, you now have to think about how to convert these viewers into your Instagram followers. to convert your viewers into Instagram followers you have to use relatable hashtags. using relatable and interesting hashtags will help you convert your Instagram viewers into Instagram followers within no time.  

    1. Captions matter a lot 

    Captions are the first thing people look into. it is necessary to make your caption an eye-catching one. Captions play a crucial role in determining the number of viewers and followers on Instagram. you have to understand the importance of captions, captions can attract many viewers. captions not only help you to attract viewers to your Instagram video posts but at the same time help you convert your viewers into Instagram followers. having understood the importance of captions, it is now the time to learn how to send good caption ideas.

    It is better to create your captions rather than just copy-pasting from somewhere. When you create your caption with your ideas it would be something new, find something you always transfer and attract people. make your brilliant captions and convert all your Instagram viewers into Instagram followers. 

    1. Use trending content 

    Being trendy is something that everybody loves. It is not only necessary to be trendy yourself but it is very important to make sure that all the content you post on Instagram follows that trend. if you would have noticed most of the Instagram celebrities and the newly arriving celebrities who have become popular recently follow a particular trend or create new trends. then you use trendy content that will attract the greatest number of viewers, helping you gain popularity.

    Make sure that using trending content becomes your habit, using trending content lets you track more food and more viewers and when you’re writing you do so as a habit these viewers eventually turn out to become your followers. When you start posting trendy videos and posts on Instagram it gives an illusion to people that are one of the most popular and trending users of Instagram which will make them want to become your Instagram followers more. 

    1. Have bigger goals 

    Before starting anything you should have a clear idea about what you are going to do and what result you want out of it. Have good intentions and bigger goals. When you have very high aspirations it is more likely that you will at least end up somewhere near to it, and your goals are not that high. You won’t have the urge to work hard to achieve that goal because you know that it is quite achievable and not that great a goal.

    Here, in this case, your goal should be to achieve hired Instagram followers daily, and to do so you have to work accordingly. The main intention of focus should be to convert all the Instagram views into Instagram followers having on the fact that Instagram viewers are greater in number than Instagram followers. After fixing a goal it is your responsibility to achieve it in some way or the other. having a thought that you have no other option than to achieve that goal will make your work accordingly and somehow end up achieving that goal. 

    1. Think out of the box 

    In this contemporary world with increasing facilities of education, people are becoming more aware of different facts and consequences around them. People now have started thinking in all different aspects possible considering the different dimensions of opportunity and possibility. In this current scenario, their people are clever with every second passing by. It is mandatory that you be pleased to belong to that average piece of human thinking.

    Nowadays it is a must to think outside the box, only then do you start thinking outside the box people start recognizing you and they start believing you and trusting you. what’s your share on Instagram or the stories you update on Instagram should be something new and different, it should be an outcome of you thinking outside the box. When you do things that different people are automatically attracted to you.

    This concept of thinking outside the box will help you convert your Instagram viewers into Instagram followers within a short period. Instagram is an interesting social media having a different diversity of monthly active users.to become popular and viral on social media platforms like Instagram it is necessary to have a high number of audiences or users who follow you.

    It means that you need to increase Instagram followers on your Instagram account. nowadays it has become quite difficult to increase Instagram followers. With the introduction of Instagram, reels have become a little easier to become popular on Instagram. Instagram reels do provide a high number of viewers but do not increase your Instagram followers at the same rate. Your latest thinking should be to understand the methods on how to convert these Instagram viewers into Instagram followers, and I believe that the aforementioned 5 points will help you do so. follow these five tactics to improve your Instagram follower count.

  • Best 5G Internet Devices

    Best 5G Internet Devices

    Many people are looking forward to 5G technology, but are our current devices ready to accommodate such advanced tech?

    5G is the next wireless standard that most of us are looking forward to. Mobile and internet companies are working tirelessly to perfect this technology and make it widely available for the public all around the world. Qualcomm is said to be one of the biggest contributors to the development of 5G connectivity.  Big phone companies like Huawei and Samsung are also coming up with excellent mobile phones that have 5G connectivity, so that their brands become more adaptable to the future. 

    Why is 5G technology so important?

    People are all drawn towards the 5G technology, and we can’t help but wonder why. While we thought technology had peaked with 4G LTE connectivity, 5G became the new talk of the town. It still has a long way to go to become available in all areas equally, but is catching up with the pace. So, what are the characteristics and benefits of 5G that make it so important?

    • Multi-gbps speeds

    Internet speeds that give you more than 1 Gbps are known as multi-gbps speeds. 5G is the one wireless standard that gives nothing less than 20 Gbps. 

    • Extremely low latency

    It is decreases latency by 10x as compared to previous generations of wireless standards. 

    • How is it better than 4G?

    4G is also a fast speed wireless standard that is not disappointing at all. So, what makes 5g even better than 4G? 

    Whether you stay abreast with the latest trending tech news or not, you understand that 5G does way more than providing fast speed broadband or mobile cellular internet to people. It has larger capacities and therefore allows for users to ta+

    ke advantage of more services. Its greater capacities allow it to be used for different purposes such as device-to-device connections and hotspots. It can also be used for diverse purposes than what mobile phones today have to offer, such as augmented reality and virtual reality usage. Compared to 4G, 5G can deliver up to 20 Gbps and a greater room for traffic. 

    Best 5G mobile hotspots 

    No matter what internet service you have at home, you will always end up needing a good internet connection while you are away from home. If you are subscribed to Rural Internet, then you are used to good internet at home. If you want a good internet connection on-the-go as well, then invest in a fast speed 5G mobile hotspot that allows you to use 4G and 5G both, depending on availability. 

    Verizon is one of the largest internet providers in the country. If you are also using its services, then you must avail this mobile hotspot device that lets you use Verizon’s 5G internet service. This hotspot device comes with a USB-C charging port along with ethernet connectivity that lets you use the internet through wired connections. 

    The device has a colored touchscreen, and a compact and lightweight design that makes it great for travelling purposes. You can connect a maximum of 15 devices with this hotspot. 

    If you are willing to pay a higher price for 5G connectivity, then invest in this HTC 5G mobile hotspot. The device has a remarkably advanced processor i.e. Qualcomm Snapdragon 855 and it runs on the Android 9 Pie. It can connect with both 4G and 5G connections by big providers including AT&T and Verizon. Another benefit of using this mobile hotspot is that it has a long battery capacity of up to 76600 Mah and it can connect with up to 20 devices at a time. 

    You can also use this multi-functional device to charge other devices like phones and tablets with its USB-C port  

    Netgear Nighthawk mobile router is powered by the Qualcomm Snapdragon X55 Mobile platform. It is equipped with the fastest Wi-Fi 6 technology and can fully control it by the Netgear mobile app. Moreover, the device lets you connect it to a whopping 30 devices at a time. It has a battery life of up to 13 hours, but you can also use it by plugging it into the wall power outlet if you are at home and not on-the-go. 

    It is very much possible to use this device with absolutely any SIM card as long as it is locked, ranging from AT&T to any T-Mobile networks. In terms of security, this device is highly reliable with its powerful VPN pass-through system. 

    Conclusion

    Summing it all up, we can all agree that we are eagerly waiting for 5G, given its benefits. We cannot help but equip ourselves with advanced 5G mobile phones because we never know when this technology will become extremely common.