Category: Leadership

Leadership by Reginald Chan focuses on thought leadership, ways to become a leader and helping one to become a leader. This is a leader in the making group.

  • How To Make An Online Campaign That Stands Out: Important Tips

    How To Make An Online Campaign That Stands Out: Important Tips

    When it comes to standing out online you have to do something different. Reinventing the wheel may not be possible, so you have to do the next best thing. Offering value to your audience and providing them with informative and relevant information will ensure that they remember your brand and your business above the competition. As competition for customers is increasingly growing and competitive it is essential that you have a plan of action for any online campaign that you create and implement. If you do not have a plan of action then how will you know what you want to achieve, and most importantly how will you know what aspects and elements make up a successful campaign. Within your plan you will need to cover a variety of areas and topics, so, with that in mind what should you be preparing and sorting out now sooner rather than later?

    Create Content That Is Meaningful And That Matters

    When you are trying to capture the interest and attention of your target audience it is vital that you create content that gathers interest and attention. If you do not create content that matters, or that is meaningful you will notice your target market or audience will lose interest in you and what you are saying, and after a little while, they will look to other businesses and companies.

    Make The Imagery And Photography Count

    A good quality image can speak a lot louder than any amount of text written down. So, if you want to take perfect product pictures for Amazon for people to click through and purchase an item, you need to ensure the quality. Great quality pictures will convey the message you want to send out and are essential in informing your target market about exactly what it is you are doing, offering, and why. If you use or take substandard photos then you can’t expect the same results. Poor imagery will not entice customers in and it will leave them feeling more frustrated than anything else.

    Create A Brand And An Identity

    You want people to know who your business is, what it sells, and also what it has to offer. If you cannot successfully get across your business identity and branding then you will certainly struggle to make an impact with any online campaign you undertake. When you focus on building a brand you focus on building trust and honesty from existing customers and clients, and those potential ones too. Without a suitable and easily recognizable brand or identity, you will struggle to gather interest and momentum and you will not get the results you seek.

    Have A Clear Message

    Messages can quickly and easily get lost in translation, and this is why it is important to ensure that your message (whatever it is you are trying to convey) is always as clear and precise as possible. If your message is not clear or if it is scrambled you will struggle to build trust within your target audience, and you will struggle to convince them and ultimately sell your products and services to them. A message needs to be ticky and it needs to be easily memorable and recognizable, so focus on creating a message that invokes and excites your target audience.

    Be Unique And Be Memorable

    Boring will not get you anywhere. Brands that are memorable and unique, either in what they do, how they work, or even how they deal with their staff will be remembered long after boring businesses and companies have been and gone. Focus on being fun as and where you can, and focus on building up a reputation for doing things a little bit different and out of the ordinary. When you do things, or say things that are a little bit out of the ordinary then you are memorable, and in the process, you make an impact.

    Know Your Niche

    Your business will not want to target every consumer and this is why it is important that you know the niche you are working within, and selling within. If you are not able to identify your niche then you will struggle to make an impact. Your target consumer or audience wants to know just what you offer and provide and why. If you do not give them the information they require about your niche then they will certainly start looking elsewhere.

    Know Your Target Market And Want They Want To See

    So, who exactly are you trying to reach and appeal to? Do you know a lot about your target market? Can you identify which socio-demographic group they fall into, and can you identify how much disposable income they have? Of course, the more that you know about your target market the easier it will be to create an inline campaign that works and gets results. Creating a target-driven approach that is built on, and focused around your target market will help you on the road to success.

    Utilize Digital Marketing

    An online campaign that does not heavily focus on, or even depend on digital marketing is going to be a campaign that is truly headed for failure. You need to utilize digital marketing in as many ways as you can to ensure that your message is getting across and that the products or services that you are trying to sell, or distribute come across in the best light possible. Digital marketing is cost-effective and allows you to produce targeted results that would be difficult, if not impossible to achieve with more traditional marketing methods such as print.

    Having a timescale to go along with a plan of action is essential for any marketing that you undertake. Monitoring the success, and possibly even the failure of your marketing efforts will allow you to learn from experiences and will allow you to be better the next time around. Remember that if you do not look at your results, analyze them and compare them then how can you possibly know what has been effective and what has been a waste of money.

  • Businesses Are Converting To VoIP For These 6 Good Reasons

    Businesses Are Converting To VoIP For These 6 Good Reasons

    In the contemporary scenario, internet access is the beginning of a new decade in the digital age, where obsolete technology is shifting to new and faster ways of the Internet. To adapt to this change, many businesses are converting to Voice-over Internet protocol (VoIP). The world is now more attracted to smart working rather than Hard working. Convenience and efficiency are what matter to people more than anything now. The faster the technology enhances, the more companies in the market are shifting to internet infrastructure and opting for the VoIP system. The rate of this change is on the rise and hardly any companies are left that rely on traditional phone services. You may be wondering the reasons for this huge shift in business stats, so this article will briefly discuss the reasons why most businesses are shifting towards VoIP technology for their phone contact networks.

    To Economize Money

    The basic reason for any business to shift to internet infrastructure is its cost-effectiveness.  After shifting your system of calls, you can easily save from lower long-distance bills, fewer equipment costs, lower monthly assistance fees, fewer set-up fees,  and no extra fees for customization. So, by shifting from Phone calls to VoIP mobile phone calls a company can save 30 to 50 % of the money, and that in itself is enough motivation.

    Healthy Customer Care Experience

    In Private Branch Exchange (PBX) systems there are automated attendants and tunes with phone directories. However, this process annoys most customers to the extent that they no longer continue to take the company’s services. So to cope with these types of issues, VoIP systems enable the customers with access to direct calls with the employed attendants. As a result, the customer care experience is much more efficient. 

    The internet infrastructure also offers companies different features of missed call texting, call analytics, and automatic call distribution. Through these options, you can track the data of your customers to make sure nothing goes wrong. There are call logs, call timings, and usage reports that can help you with all the documents related to total inbound calls, totally placed calls, total missed and answered calls, call volume, and call the source of the customer, ensure customer’s complaints and their satisfaction.

    Convenient Ways For The Customers

    In the current scenario, when the whole world is facing uncertainty regarding their work during the pandemic, most people have had to shift to working from home. To do this kind of work, an internet system is the most convenient way to communicate for both the customers and the employees since the VoIP system helps them communicate on their phones with office numbers, making them more productive. In this way, it becomes flexible for the workers to communicate using the internet instead of text messages.

    Provide Reliable Opportunities

    Another major reason for the shift of companies to VoIP systems is the use of more proficient ways to handle the different situations of losses. Many people miss the opportunity to pick up the call at the right time, this leads the companies to experience a greater loss. However, the VoIP system provides you with an option to redirect the call to another attendant if the former is not present at any given time. This is because it provides a telephone service with multiple numbers for use. Since most people are still wondering,  What is a VoIP phone number?, or even how the system works, it becomes difficult for companies to easily shift to this system. However, thorough research about the system can guide anyone on how to utilize this great service. This can save the company employers from bigger losses like losing customers.

    Work Effective System With Low Maintenance

    The traditional telephone system is more complex since it requires a new setup of telephone services with a newly hired attendant. This may take extra time for the whole setup of the new working space. So the companies shifting to VoIP systems have leniency because they don’t have to set up another phone system. Instead, they can provide a new number to the newly hired attendant without any cost-effective activity. If they want to move the whole office, this will never be a setback because they are not tied to any wired system. If you compare the VoIP system with the traditional phone system, it requires lower maintenance than the conventional phone system. The team of VoIP providers can easily fix the problem for the company without further consultation requirements.  

    Equipped With Modern Features And Customer’s History

    The Voice over Internet protocol system is equipped with recently updated features and tools that can help businesses succeed in this world of technology. To compete in this contemporary world, new and better ways are required to make your strategy more convincing. Therefore, if you stick to the old technology to compete, your business might fail. This is why it’s better to go with the VoIP system as it provides access to the modern features of voicemails, call logs, video conferencing, visual audios, and email integration. Another new and improved feature of the VoIP system is that it keeps you connected to your client. It allows you to easily access the client’s history, which benefits your business decisions and keeps you informed. You can easily research the client’s history and preferences to communicate with them in an informed tone. This way, you don’t have to ask again and again for their details, you just have to click once to create an easy mind map of their details.

    When it comes to staying on top of any competitive market, it is imperative to always be one step ahead when it comes to communication technology. Shifting to the voice-over Internet Protocol VoIP from all other traditional ways of communication is the smart choice. Not only does it come equipped with tons of features for convenient phone services but also is pretty cost-effective. Therefore, in the coming future, all businesses will probably convert to VoIP systems if they want to survive in this fast-paced world. After all, you need to adapt to the world’s changes or you’ll be left behind. 

  • Tips For UK Businesses: How To Conduct Background Checks

    Tips For UK Businesses: How To Conduct Background Checks

    The hiring process is one of those things that, for the general public at least, seems easier than it really is. There are a large number of parameters that come into picking the right candidate. The problem is, not all of these parameters are all that easy to deduce from the info that you’re operating with. Having all that in mind, when hiring an employee, the more information you operate with – the higher the probability that you will pick the right person. This is exactly why background checks are so important.

    However, not that many people are aware of how background checks are supposed to be conducted. In this article, you will find all that you need to know when it comes to conducting background checks.

    First step: criminal background

    The first and the most important step of a background check is to see if the candidate has a criminal background. This can be done manually – by you as an employer or an employee designated for such checks. The easier way to approach this, if you are from the UK, would be to opt for DBS checks and by doing so, you will get an in-depth criminal record and barring check. Whatever option you end up opting for – being thorough is imperative when dealing with criminal backgrounds. 

    Validate the information regarding the social security

    The second step includes validating the given information when it comes to social security. Basically, what you want to do is to ensure that the social security number of your candidate is legitimate. This is incredibly important for a plethora of legal reasons as if you have the wrong data, you may face issues in the future with such an employee.

    While checking the social security information, you will also be able to find all the names that are associated with the social security number in question, including any possible aliases and variations. Additionally, you will find the date of birth and the address history. This information can be quite useful, as it will show you any undisclosed information about the candidate. For instance, aliases and previously unknown locations can reveal previously unavailable criminal records.

    Sex offender registry check

    Finally, you want to take special care when handling a background check on any possible history when it comes to sex offenses. This is incredibly important, as hiring someone that is on a sex offender registry list can be harmful in so many ways. If you fail to do a proper sex offender registry check, you are potentially risking the physical and mental health of everyone else in your company. You, as an employer, are reliable for the safety of your employees and hence – this job shouldn’t be taken lightly.

    All this perfectly explains the seriousness that lies behind doing a background check. This isn’t something that should be viewed as a routine job, and every potential candidate must be treated with vigilance.

    Finally, it all comes down to being thorough and taking those extra steps to ensure that your candidate is the right one. It might seem like an extra, unnecessary hassle now, but in the long run – it is incredibly important. Those few extra hours now can possibly save you from an unpleasant surprise later. Do your background checks thoroughly!

  • 7 Important Things You Have to Know About Legal Spend Management Software

    7 Important Things You Have to Know About Legal Spend Management Software

    Many entrepreneurs and business owners are not aware of how legal spend management software can save them money. Many managers feel that they don’t need legal software because their company is too small to qualify. This could not be further from the truth. Failing to get the organization’s financial affairs in order can be the downfall of any business, no matter how big or small it may be. However, with more than 80% of smaller businesses having a lawyer on retainer at any given time, there is no reason why you should not take advantage of this technology. In addition to saving you time and energy that is spent managing your contracts manually, these tools offer other features such as contract templates, automated reminders, and alerts when deadlines approach or payments are due. They also provide expense tracking capabilities so that you know what has been paid out in advance versus invoices received and fulfilled. In this article, you’ll discover the 7 important things you need to know about legal spend management software.

    1. Keeps Track Of Expenses

    This software keeps track of payouts and contracts so you can see exactly how much you disburse on legal matters. This tool can help you better understand your billing cycles and any peaks or valleys in terms of expenditure. It also lets you know what to expect as your company grows so that you do not have sudden budget shortages. This program helps you stay organized and provides comprehensive reporting, which helps you quickly spot high-value, low-cost opportunities to save money. In addition, it can shorten the time it takes a company’s legal department to close costs and invoices, thus allowing them to get back to focusing on core business matters.

    2. Identifies High-Value, Low-Cost Opportunities

    This software identifies high-value, low-cost opportunities to save money. Legal spending analytics can pinpoint what contracts and expenses are costing a company, thus helping legal departments see where savings could be had. It can help you identify where your company might be overspending or under-budgeting. This software is also a great tool for finding ways to cut unnecessary costs of law-related services. Moreover, it helps a company’s legal department determine whether it is more cost-effective to solicit quotes or renew contracts every year. It empowers the concerned departments with information that can make them smarter and more profitable.

    3. Creates And Manages Budgets

    This software helps the legal departments of a company to create and manage budgets for specific projects or initiatives. Beyond simply keeping a tab on law-related expenditure, this program also monitors how much time has been spent on various projects. The software provides these departments with the same budgeting tools used by financial managers in other departments. One of the best features of this tool is its ability to generate detailed reports that provide information about how much time has been spent on your contracts and what your budget allocation goals are.

    4. Assesses Time Spent On Tasks

    Another great thing about this software is that it can help legal departments find out how much time has been spent on various tasks throughout the year. This is an effective tool for lawyers, departments, and law firms to see how much time is spent on legal work. Managers can tell which team members are taking up the most time and see which team members show optimal efficiency, thus allowing them to redistribute workloads accordingly. As explained by the software management specialists at Brightflag, following action-oriented criteria can help companies easily manage their resources. This program will ensure all departments of a company receive an overview of how the employees’ time is being spent and where there are challenges with budgeting. Running consistency reports on legal spend analytics can also be used to make sure law firms are delivering on their promises in terms of turnaround time. This software provides team managers with greater insight into team efficiency and productivity. These insights allow for more efficient and productive oversight of the team as well as advice on legal matters.

    5. Oversees Team’s Progress In Real-time

    Legal-spending software enables legal departments to stay on top of team members’ progress in real-time. This allows the department to see what members or teams are working on at any given time and the progress that these teams have made. This software connects the management team members to the company’s contracts and tasks to quickly (and efficiently) see where any delays or overspending on authorized services might be happening.

    6. Helps To Stay On Top Of Your Company’s Legal Needs

    This technology helps departments stay up to date with their company’s needs. Legal departments can set this tool up to help managers see exactly where a company stands in regard to its law-related obligations. Business intelligence data is one of the most useful features of legal spend management tools. It helps companies identify where they may be over or under budgeting no matter what type of law they practice. Law firms can use this service to find out from their clients where exactly the budget is going towards. This puts legal departments to advise clients on ways to save money and cut back on expenses. Managers can also use it to stay on top of sanctioned expenditures for the company. As a result,  lawyers can ensure that their clients are getting the best services at an affordable price.

    7. Identifies Overspending Or Under-Budgeting 

    When departments use legal spend management technology, they can identify areas where they are overspending and under-budgeting, making it easier for managers to identify which team members are expending at higher rates than budgets allow. Legal spend is an invaluable resource for any team to use. Managers, in particular, can identify which staff members are overworking and receive detailed reports on staff productivity. It is a good idea for a company’s departments to use this tool that points out which law firms are not subcontracting work or squandering on sanctioned services.

    Legal spend management software is a great way to stay on top of your company’s legal needs. It can help you gauge which areas in your company are lacking and where you can cut costs.  Investing in this type of advanced technology will also give you an idea of how much time has been spent on various tasks throughout the year and what high-value opportunities exist for spending less money without negatively impacting the end result.

  • Practical Tips To Find The Cheapest And Most Reliable LLC Service On The Market

    Practical Tips To Find The Cheapest And Most Reliable LLC Service On The Market

    If you’re experienced and passionate enough about something, then you should certainly consider starting your own business. Running your own business can be a risky proposition, but the right legal structure can help make things easier. A Limited Liability Company (LLC) is a popular choice for many entrepreneurs because of its low cost and flexible approach to corporate law. But with so many service providers offering LLCs, how do you know which one is best? LLC’s are a great way to protect your assets, but the expenses that come with them can be steep. That is why it is important to find the cheapest and most reliable LLC service on the market. On that note, check out this article for some practical tips to help you find an affordable option.

    1. Look For a Company That Offers Affordable Rates

    Most business owners are on a tight budget, so the more you can save on LLC costs, the better. LLCs follow state laws and regulations but they also have their own requirements that must be met before forming an LLC. As such, it is important to look into what your state requires before choosing a service provider. Some states may charge extra fees or impose certain limitations for out-of-state businesses to form an LLC. Before signing up with any company offering LLC services, make sure to find out who your (if any) registered agent should be and if there are any penalties for late filings or annual reports in your state. You might get lucky and find some companies that offer discounted LLC rates for out-of-state businesses, as long as they do not have to go through the extra hassle of filing annual reports.

    Find a service that offers help with any state paperwork you might need to file. Many of them will even draft the articles of organization for you so that you can simply sign off on the documents and submit them to your state agency, which, in turn, takes care of publication. This is much faster than going through the entire process alone!

    2. Find Out How Long The Service Has Been in Business

    Unfortunately, there are plenty of fly-by-night businesses offering LLC services online. The problem with this is that these companies may be unreliable or lack experience when it comes to fulfilling their promises. It is important to do a bit of research and find out how long the company you are considering has been in business. If they have been around for a while, then you know that they aren’t going anywhere anytime soon. Many LLC services offer a free consultation to help sell their service but then charge an arm and a leg once things get rolling. While this may be legal, (some states let companies change their prices at will) it is still something that can cause problems during the formation process if you aren’t prepared or aware of these issues before signing up with any specific provider. Invariably, always read your contracts carefully! 

    3. Ask About Customer Reviews 

    Just like most other types of businesses, it will be up to you to take your organization elsewhere if things go wrong or there are problems. You should try to establish a rapport with one of the representatives working for the company before signing any contracts. This is important because they should be able to answer all your questions and offer more information about their services, which can help you make an informed decision before going ahead with anything from them.

    4. Check for Complaints or Lawsuits Filed 

    When researching almost every aspect of a service provider, you must read between the lines to get the whole picture. Even if a service provider has been in business for a while and has very little to no negative reviews, it still pays to inspect their records, read online reviews here, or look up if they are registered as an LLC with your state’s Secretary of State office. This will give you an idea of how trustworthy a company is and what kind of experience they bring to the table. These tips not only apply when looking into LLC service providers but also apply to all other aspects of your business.

    5. Compare Prices 

    It pays to be smart and do some research before signing any deals or contracts. In addition to researching the service you select, it is important to make sure that they are reliable and trustworthy. Start by comparing the pricing and services offered from various providers before deciding on which one will suit all your needs best. As tempting as it is to believe that the lowest price is always the best option, this simply isn’t true. You have to find the right balance between cost and quality of service if you want your LLC formation process to go smoothly without any additional stress or hidden fees.

    6. Check That The  Company is Registered and Licensed

    When searching for an LLC service provider online, there may not be a lot of information available other than what their website offers in terms of facts and figures regarding their services. It is highly recommended to contact your state’s Secretary of State office to see whether the company in question is credible. In other words, check that they are qualified to provide the services that they claim to offer. This will show you if the company is registered and has been certified by your state government, which can also help you better gauge how trustworthy a company is and whether clients had issues with the said company in the past.

    It always pays to do some research before signing any contract. You should never take someone’s word as gospel because there may be hidden agendas or contingencies that may not be completely upfront at first glance (or even second). It will be up to you to determine the credibility of a company when choosing an LLC service provider, so comparing services and prices from various providers may help you find the one that best suits your needs.

  • 6 benefits of using KPIs in marketing

    6 benefits of using KPIs in marketing

    Most marketing teams use KPIs (Key Performance Indicators) to measure the success of campaigns. They provide you with a metric on which you can determine success. Without them, you might as well be feeling your way through the dark. Here are six benefits of using KPIs.

    They Let You Measure Results

    The most obvious benefit of using KPIs is that they allow you to measure results. There is a huge creative element to any marketing campaign but data is also extremely important. With analyzing data, it’s impossible to know how well your campaign is working and why it’s working. By using KPIs to measure results, you can improve campaign performance and make the most of your marketing budget.

    They Help You Set Business Goals

    Every successful business has clearly defined goals. KPIs provide a metric to measure business goals. For example, if the business has a goal of growing its social media audience, it could be measured by follower count, impression, web traffic, and conversions. This then turns a vague business goal into a highly specific goal that can be measured.

    They Offer Incentives to Your Team

    One of the best ways to motivate employees is to provide them with incentives. For example, a content creator could be tasked to get a certain number of articles to rank on Google. The incentive could then be a bonus structure based on the percentage of articles ranking. This is an excellent way of encouraging employees to work harder and perform better.

    They Help You Find Issues in Your Business Strategy

    KPIs are an excellent way to identify issues with a business strategy. A business’s strategy is a definition of where it wants to be in the future and exactly how it’s going to get there. Implementing KPIs into a strategy makes it easier to measure certain goals and objectives. Here’s an example – a business has a strategy to grow a larger social media presence to drive traffic and ultimately sales via the website. The KPIs tell you that the follower count has grown and the amount of traffic to the website has grown with it. However, the sales haven’t grown significantly. That tells you that the problem is with the website itself or the type of traffic being sent there.

    They Allow You To Measure The Success Of Competitions

    Online casinos are a great place to look for marketing inspiration. They often run competitions that allow customers to play now with free credit. All they have to do is offer up their details. However, without using KPIs to measure the success of these competitions, online casinos would have no idea if it’s worth it.

    They Align Your Marketing And Sales Efforts

    In many businesses, marketing isn’t measured in the same way as sales. When it comes to sales, it’s easy to measure the success of individual employees or teams. In marketing, this is more difficult. However, implementing a KPI strategy allows you to measure campaign success. This will help you align the efforts of your marketing and sales teams.