Category: Leadership

Leadership by Reginald Chan focuses on thought leadership, ways to become a leader and helping one to become a leader. This is a leader in the making group.

  • Do You Have a Medical Service Business? Here Are Some Marketing Tips to Follow

    Do You Have a Medical Service Business? Here Are Some Marketing Tips to Follow

    Making it as a medical business in this competitive market can be tough. Because of the pandemic, the medical industry has seen a boom with more businesses popping up all over. If you want to make it in this industry, you need to be resourceful and get creative with how you run your brand. One way to stay ahead of your competitors is through a strong brand image and marketing. 

    Whether you run a small medical practice or sell supplies, there are a few key things to know if you want to be successful. To help you along the way, here are some tips and tricks to help get your brand out there. Follow these marketing tips and take your medical business to newer and greater heights this quarter!

    Get the right person on the job

    Whether you’re a small or large business, it can be hard finding the right person for the job. In some cases, it’s better to call on professionals to help you craft the perfect marketing strategy for your business. Whether you deal in medical supplies or supply mental health services, you need someone who knows how your work operates. 

    Different branches of medicine provide different services which need to be marketed accordingly. Managing medical records and behavioral health marketing are not the same and need different tactics. Whether you choose to outsource or market in-house, you need to put only the best, most qualified people for the job.  

    Use consistent branding

    If you want to push your business out there and make it stay in the minds of your customers, you have to create a consistent brand. You have to create a brand identity that is consistent and sticks out from your competitors. Whatever service your business provides, you need to build a strong and recognizable brand to promote awareness.

    To create a consistent brand, you first need to determine what your medical brand is all about and what makes it unique. What does your business have to offer, how does it do things differently from other brands, and what makes it stand out? Once you figure this out, use it to pave the way for your marketing strategy. 

    Create a strong website

    In 2022, your medical service business needs to get with the times and have a strong online presence. You need to create a strong website that will represent your business and what it provides. If potential customers and patients can find what they need from your website, they’ll be all the happier for it. Never underestimate the power of strong web design and an easy-to-navigate website.

    A good addition to a strong website is to have a strong and informative blog for your business. A blog that is regularly updated and maintained can serve as a powerful marketing tool. Use it to post updates, interact with patients, and gather intel on how you can improve your business and the service you provide. 

    Look into 

    Another way to make use of modern technology for your brand is to look into SEO techniques. Most businesses today get the majority of their customers from online searches. If you want to get your brand out there, you have to optimize the way potential customers find you online. 

    SEO is one of many useful tools you have at your disposal to push your business to the front. Do some research and construct your online content with optimal phrases and keywords to push it to the top. Optimize your online content so that it’s informative, easy to understand, and find. Whatever work your business does in the medical sector, you can use SEO to your advantage. 

    Have a responsive online presence

    It’s one thing to have an online presence whether through social media, a website, or a blog, but it’s another to be responsive online. As a business in the medical industry, you need to be in tune with the wants and needs of your clientele. 

    To be responsive, you have to be on top of your online presence, reply to emails, messages, and comments fast. You need to connect with your audience on a personal level and listen to what the public says. Being present and responsive online shows that you value your clientele and that you’re a reputable business. Stay engaged with your audience online and you won’t have to work as hard to gain new customers.

    Listen to your patients

    The easiest way to market to your target audience is to provide for and listen to your patients. Your patients and customers are the driving force behind your business and you need to listen to them if you want to do a good job. To listen to your patients, you need to have a good idea of what they want, and then try to supply that. 

    To do this you need to have an open line of communication with your patients and keep up with it. You need to make the business and medical services that you supply inclusive and accessible. Focus on improving the patient’s experience with your brand, and you cannot go wrong!

    Make the most of reviews and feedback

    Last but not least, no good marketing strategy is complete without feedback. Feedback and reviews are powerful tools that you can use to further your brand. By being in tune with what your clientele wants, and aligning your brand with it, you can further your business. 

    You can collect feedback in many ways, from asking customers and patients directly to questionnaires, or comments. Once you’ve gotten the feedback or reviews, you need to compile it into usable data to help you better your brand. Never underestimate the power of feedback if you want to put your medical service business on the map. 

    So there you have it! Now that you’re all caught up, you’re ready to market your business like a pro! To propel your medical service business forward, you need to hire the right person for the job. Create a strong brand image and use consistent branding to get out there. Use technology through building a strong website, SEO, and creating a responsive online presence. Listen to your patients, focus on their experience and remember to make the most of the feedback you receive. Keep these tips in mind and your medical business is sure to be a success!

  • Here is How to Lower or Avoid Customs Duties as a Commercial Buyer

    Here is How to Lower or Avoid Customs Duties as a Commercial Buyer

    It is not easy to avoid the duties. However, an invoice can help you pay less. So, the seller should make a copy of the invoice containing information about your shipment items. It should also contain the units in the items and their total value. For example, instead of “phone accessories’, the invoice should contain more details like a specification of the accessories, quantity, and the country the items have been manufactured. Marking the source of the items is vital since items from specific countries are normally duty-free. You can go for electronic documentation, where the importer of record is forwarded to the customs duty officials. This way, you don’t have to worry about your papers getting destroyed.

    Call the Seller If You Get a Custom Duty Notice

    When the package reaches the port, more duties may be added than you owe. It is important to call the seller if they have paid the duties and explain the situation. The seller will then handle things from their side so that you will not pay more. Remember, customs cannot release the package until you pay the duties. It is one rule of importing items. So, work with the seller to ensure you don’t pay more than you should.

    Get a Detailed Invoice for the Shipment

    It is not easy to avoid the duties. However, an invoice can help you pay less. So, the seller should make a copy of the invoice containing information about your shipment items. It should also contain the units in the items and their total value. For example, instead of “phone accessories’, the invoice should contain more details like a specification of the accessories, quantity, and the country the items have been manufactured. Marking the source of the items is vital since items from specific countries are normally duty-free. You can go for electronic documentation, where the invoice is forwarded to the customs duty officials. This way, you don’t have to worry about your papers getting destroyed.

    Use the Help of a Customs Broker

    If the seller does not have a broker, find one for yourself. A broker will significantly figure out the classification of your goods and ensure they are well-prepared. The broker will then place the items with the freight carrier. All these processes ensure you don’t pay more duties than you owe. However, you require a customs broker that delivers to meet this need. The broker is familiar with codes that classify items. Therefore, they will look at the items you want to be shipped and classify them using the code. This way, you will not pay more than you should.

    Ask the Freight Firm to Forward the Shipment

    If you have not indicated your address and asked the freight company to forward the shipment to your location, you will have to go and pick it up yourself at the port. Driving to pick them up can be inconvenient and will cost you more. If your business is located near the port, picking up your items can be economical. However, if you live far away, consider picking them up within 15 days. The items should also be forwarded within 15 days, after which they will be hauled to the warehouse. Once it gets to the warehouse, you will need to pay more for storage. Therefore, avoid these additional costs by instructing the freight company to forward the items to your location.

    Follow Your Shipment

    It is advisable to track your items during transit to know where they are and when they arrive. You can contact the seller if the tracking number is not working. So, set an alert that will notify you about the shipment’s location. This way, you don’t need to keep looking up the tracking. If you bought valuable items, you should go for courier services if the shipment insurance does not provide enough coverage. You will pay more for the service, but you will be assured that your package arrives safely and on time.

    Furthermore, you will not pay excess duties. Most businesses that buy valuable items hire couriers to deliver them to their doorstep. So, find a reliable one and compare their services to ensure you get an affordable one. Remember, prices differ with couriers, so comparing them is crucial.

    Summary

    International shipping is a serious business that you must be cautious with. Customs can confiscate or delay shipment if the value of your items is more than you have listed or if you cannot pay the duties. The best thing to do is to follow the rules and avoid importing banned items. Most importantly, use the help of a reliable customs broker to make things easier.

  • How To Advertise Your Business On Social Media The Right Way

    How To Advertise Your Business On Social Media The Right Way

    If you’re like most business owners, you’ve heard that social media is a great way to advertise your business. But what are the best ways to do it? And how can you make sure that your efforts are paying off? Read on as we walk you through the best ways to advertise your business on social media – and how to make sure that you’re getting the most out of your investment.

    Choose The Right Platforms

    The first step in advertising your business on social media is to choose the right platforms. Not all social media sites are created equal, and each one has its own strengths and weaknesses. For example, Facebook is great for reaching a wide audience with targeted content, while Instagram is better for visual branding. And if your primary content includes videos, you should look into the benefits of using TikTok ads in your social media strategy. So take some time to research the different options and decide which ones are best suited to your business goals. 

    • Facebook: Facebook is the largest social media platform in the world, with over 2.5 billion monthly active users. That’s a lot of potential customers! And thanks to its targeting options, you can make sure that your ads are seen by the people who are most likely to be interested in your products or services.
    • Instagram: Instagram has over 1 billion monthly active users, and it’s one of the fastest-growing social media platforms. Thanks to its emphasis on visual content, it’s a great platform for businesses that have strong visuals – such as fashion brands, restaurants, and travel companies. 
    • TikTok: TikTok is a relatively new social media platform, but it’s already hugely popular – especially among younger audiences. And if your business creates video content, it’s a great platform to advertise on. Thanks to its short-form format, TikTok videos are easy to consume, and they’re perfect for grabbing attention and driving traffic to your website.
    • LinkedIn: LinkedIn is a social media platform that’s geared towards professionals. If your target market includes businesses or individuals who are looking for professional services, LinkedIn is a great place to advertise your business.

    Determine Your Goals

    Before you start creating ads, it’s important to know what you want to achieve with your social media advertising campaign. Do you want to increase brand awareness? Drive traffic to your website? Generate leads? Or make sales? Once you’ve decided on your goals, you can create content and ads that are designed to achieve those specific objectives. For example, if you’re trying to increase brand awareness, you might create ads that feature your logo or tagline. And if you’re looking to drive traffic to your website, you’ll want to create ads that include a call-to-action (CTA) that encourages people to click through. 

    Choose The Right Format

    Once you’ve chosen the social media platforms that you’re going to advertise on, it’s time to choose the right format for your ads. The format of your ad will depend on the type of content you’re promoting – so if you’re promoting a blog post, you’ll want to use a static image or video, if you’re promoting a product, you might want to use an interactive video or carousel, and if you’re promoting an event, you’ll want to use an event page. 

    Create Compelling Content

    Once you’ve chosen your platforms, goals, and formats, it’s time to start creating content. Your social media content should be engaging, informative, and above all, relevant to your target audience. That means that you need to put some thought into what kind of content will resonate with them – and what will get them to take action. For example, if you’re selling a new product, you’ll want to create content that highlights the features and benefits of that product. And if you’re trying to build brand awareness, you’ll want to focus on creating content that’s visually appealing and tells a story about your brand. The key is to experiment and find what works best for your business. There’s no one-size-fits-all solution when it comes to social media content, so don’t be afraid to try out different types of posts and see what gets the best results.

    Use Targeted Advertising

    One of the great things about social media advertising is that you can target your ads to a specific audience. That means that you can make sure that your ads are being seen by the people who are most likely to be interested in what you’re selling. There are a number of ways to target your ads on social media, and the best way to do it will depend on the platform you’re using. For example, Facebook allows you to target by location, age, gender, interests, and more. And on Instagram, you can target by location, age, gender, and interests. Targeting enables you to laser-focus your advertising efforts and make sure that your ads are being seen by the people who are most likely to be interested in them. That’s why it’s such an important part of social media advertising.

    Track Your Results

    Once you’ve started running social media ads, it’s important to track your results so that you can see what’s working and what isn’t. Most social media platforms have built-in analytics tools that will allow you to see how your ads are performing. For example, Facebook Insights allows you to see how many people have seen your ad, how many have clicked on it, and how much money you’ve spent. And on Instagram, you can use the insights tool to see how many people have seen your ad, how many have engaged with it, and how much money you’ve spent. These insights will help you to fine-tune your social media advertising strategy and make sure that you’re getting the most out of your investment.

    Social media advertising is a great way to promote your business and reach a wider audience. However, it’s important to choose the right platform, set clear objectives, create compelling content, use targeted advertising, and track your results. By following these tips, you can make sure that your social media advertising campaign is a success.

  • The Main Benefits Of Having A Life Coach

    The Main Benefits Of Having A Life Coach

    When it comes to our lives, sometimes we need a little help. That’s where life coaches come in! They can offer us objective advice and guidance as we work to achieve our goals. They can help us define our purpose in life, solve problems, improve our self-confidence and self-awareness, and much more. In short, life coaches can help us live happier and more fulfilling lives. If you’re thinking about hiring a life coach, here are some of the main benefits you can expect to enjoy.

    They’re Objective

    Don’t you hate it when you’re trying to figure something out and everyone you talk to just has their own opinion? It can be frustrating trying to sift through all of the different advice, especially when people don’t even agree! When you hire a life coach, you can rest assured knowing that they will give you objective advice. They aren’t going to try and push their own agenda onto you. Instead, they will help you figure out what’s best for you based on your specific situation and goals. The thing is that certified life coaches must remain neutral and objective at all times. So, you can trust that they have your best interests at heart.

    They Will Help You Define Your Purpose

    One of the most common questions people ask themselves is “what is my purpose in life?” It can be a tough question to answer, but luckily, life coaches can help. By asking you the right questions, they can help you figure out what you’re passionate about and what you want to achieve. They will also help you set realistic goals that will move you closer to achieving your purpose. For example, if your goal is to become a successful business owner, your life coach will help you create a plan to make that happen. Or, if you want to find a more fulfilling career, they will help you figure out what that is and how to make the transition.

    They Will Help You Solve Problems

    We all have problems that we need to solve. Whether it’s an issue at work, in our personal lives, or something else entirely, life coaches can help us figure out the best way to handle it. They will help you identify the problem, come up with possible solutions, and choose the best one based on your goals and values. Plus, they will help you implement the solution and make sure that it’s working. If you’re struggling to solve a problem on your own, a life coach can be a huge help.

    They Will Help You Improve Your Self-Confidence

    If you lack self-confidence, it can hold you back in life. Luckily, life coaches can help you boost your confidence and feel better about yourself. They will help you identify the areas where you need to improve and give you the tools and resources you need to make those changes. They do this by helping you set realistic goals, breaking down those goals into smaller steps, and providing ongoing support and encouragement. With their help, you’ll be able to achieve your goals and feel better about yourself in the process. Imagine being able to walk into a room and feel confident instead of anxious!

    They Will Help You Improve Your Self-Awareness

    In addition to self-confidence, self-awareness is another important quality that life coaches can help you with. They will help you understand your thoughts, feelings, and behaviors. This includes understanding why you do the things you do and how they affect your life. Once you have a better understanding of yourself, you’ll be able to make better decisions and achieve your goals more easily. self-awareness is key to success in all areas of life.

    They Will Offer You A Different Perspective

    One of the best things about life coaches is that they offer a different perspective. They aren’t afraid to challenge you and push you outside of your comfort zone. This is because they want you to grow and reach your full potential. By offering you a different perspective, they can help you see things in a new light and find solutions that you never would have thought of on your own. In addition, they can help you see your blind spots and work on them.

    They Will Help You Foster Better Relationships

    If you’re struggling in your relationships, a life coach can help. Whether you’re having problems with your family, friends, or romantic partner, they will help you figure out what’s going wrong and how to fix it. They will also help you learn how to communicate better and resolve conflict in a healthy way. Plus, they will help you set boundaries and find a balance between your personal and professional life. By working with a life coach, you can improve all of your relationships and make them healthier and more fulfilling.

    They Will Help You Find Happiness

    Last but not least, life coaches can help you find happiness. This includes helping you figure out what makes you happy and how to incorporate more of those things into your life. For example, if you love spending time outdoors, they will help you find ways to do that more often. Or, if you’re not happy with your career, they will help you figure out what you want to do and how to make a change. No matter what your goals are, a life coach can help you achieve them and find happiness along the way. They will also help you let go of the things that are holding you back and prevent you from being happy.

    If you’re looking for a way to improve your life, consider working with a life coach. They can help you in so many ways, including boosting your self-confidence, improving your self-awareness, offering you a different perspective, fostering better relationships, and finding happiness. In addition, they will help you figure out your purpose in life and solve any problems you’re facing. So, what are you waiting for? Find a life coach today and start living your best life! Hopefully, this article has helped you see the benefits of having a life coach. 

  • Top Tips For Revamping Your Online Reputation Management

    Top Tips For Revamping Your Online Reputation Management

    A big element associated with reputation management has to do with your online reputation. Nowadays, with everything being digital, it’s more important than ever to maintain your reputation online. According to BrightLocal, as many as 75 percent of all shoppers say they trust online reviews as much as they do asking friends and family. This, combined with 89 percent of them looking at reviews before buying, make managing your reputation online a must. These reviews have become an integral component of the customer buying journey.

    While negative reviews across the board are bad, they don’t have to be a death sentence. By effectively spending more time and energy on your online reviews, you can make it much easier to maintain a healthy reputation online. You want to make it easy for customers to leave reviews online. This can get you more positive reviews and help you enhance your online image.

    There are numerous questions you need to be asking yourself to see where your online reputation stands. Some of them include: 

    – Do your positive reviews outnumber your negative?

    This is an important question to answer. You need to figure out whether or not you have more positive than negative reviews. This can give you a good feel for your current situation.

    – Did you respond to the negative reviews? 

    Responding to any negative feedback is crucial. It’s important to not only show that you care for your customers but to prospective customers alike. Customers want to see that you made an effort to fix the problem whether it be caused by shipping delays, poor service, or something else.

    – Do you have a common theme in your negative reviews? 

    This can tell you a lot about your business. Check to see if there is a common theme going on within your negative reviews. You can generally tell if something needs to be addressed at the root of the problem based on whether or not the reviews have commonalities associated with them. For instance, if everyone is complaining about the service, you likely need to address it with your staff. 

    – Where are you getting the majority of your negative reviews? 

    Look to see where the majority of the reviews are coming from. You can generally tell a lot about where the reviews are being posted. You also want to check to see when they were posted. Are they from a long time ago? Are they recent?

    – Do they look like they came from customers? 

    This is a common problem when it comes to online reputation management. A lot of companies will pay to spam their competition with bad reviews. These reviews are typically easy to spot. They generally come from accounts with no picture attached and have a lot of spelling errors or grammatical errors in them. 

    It can be very daunting to deal with negativity online in a timely manner, this is why many companies employ the help of Summon or similar agencies who offer online reputation management.

    Here are some good tips that you can use to improve your online reputation management quickly. 

    1. Respond To Every Negative Review

    One of the worst things you can do with a negative review is to ignore it. You want to respond to reviews as quickly as you can. You want to not only acknowledge the customer’s experience but do your best to remedy the situation. A prospective customer wants to know there are people behind the scenes that care about their customers. They want to know if they have a bad experience, they aren’t going to be ignored. Who wants to be ignored? A lot of times, if you can remedy a bad customer’s experience, not only will they retract their bad review, but they will change it to a positive one. This gives prospective customers much more confidence in becoming a customer of yours.

    2. Have Contact Information Readily Available

    One of the biggest ways to guarantee that you are going to get a lot of negative feedback posted online is by not having your contact information available. A customer wants to be able to remedy their problem with your business. If you make it difficult to find contact information, they will use whatever means they have available to get their problem heard. Because of this, you need to claim all of your Google My Business pages as well as pages with third-party review sites like Yelp and Trip Advisor. This will ensure that your customers can get their voices heard.

    You’ll also want to put all of your contact information readily available on your website. Have it on every page so a customer will be more likely to contact you than leave a bad review.

    3. Ask For Reviews

    One of the best ways to get more reviews is by asking for them. Believe it or not, Search Engine Land found as many as 70 percent of customers will happily leave a review when they are asked to do so. Don’t make the mistake of being scared to ask. Ask your customers for a review. You can even offer an incentive if needed. This can be an easy way to get more reviews written for your business. This will allow you to generate more reviews which can help you drive more organic traffic to your listings and website.

  • How To Start A Managed Service Provider Company: A MSP guide

    How To Start A Managed Service Provider Company: A MSP guide

    Being a business owner and working towards financial freedom is a good idea. But starting a new business needs a lot of planning and research.

    Like any serious business venture out there, starting an MSP is not just as simple as turning on a switch and declaring you are open for business. Fortunately for you, there are several pieces of advice that can help guide you through the process and get you up and running.

    Let’s find out what these are.

    ●    Have an Offering

    As IT services are transitioning into managed services, most of them make the mistake of offering what is popular in the industry. Instead, it would be best if you made your offering based on your existing location, clientele, and strengths.

    While developing your offering, you should think about how you would give your clients value. Your services should offer a unique value proposition (UVP) that sets you apart from your competitors.

    ●    Use the Right Software

    Several MSPs use software to help manage their client’s endpoints and also help with running their MSPs. Unfortunately, some MSPs make mistakes by using cheap solutions found in the market. Such software might not get you anywhere in the market since they have limited functionalities.

    Every MSP has its requirements. Therefore, you have to find a solution to boost your service and provide great service. Before choosing your software, ask yourself if it provides the IT functions you need? Does the software streamline your work process while reducing the service cost?

    Do you require mobile capabilities? When you answer the questions, you will be able to narrow down your choices to the needed solutions for your requirements. Choosing software aims to streamline your work process, bring down the cost of service provision, and boost customer satisfaction.

    ●    Have a Pricing Strategy

    Pricing is vital and can make or break your MSP business and any business. However, if you are starting this kind of business, you’d need to know what is a managed service provider and is it worth it to pay for.

    Moreover, choosing a pricing strategy can sometimes be extremely challenging. From the pricing patterns available in MSPs, it can be seen that there is no fixed pattern of pricing.

    This is because each MSP is unique. Therefore you should choose a pricing strategy that aligns with your business goals and services offerings. The industry of MSP follows several pricing models.

    Some widely used pricing models include a la carte pricing, tiered pricing, per-user pricing, and per-device pricing. Before you decide on a model, find out the advantages and benefits of each model, then consider your competitor’s models.

    ●    Have a Marketing Strategy

    This is an important thing that you should do as a business owner. First, you should develop a clear and documented marketing strategy to help develop leads for your business. Next, establish a marketing budget that would consume most of your initial budget to start your new business.

    Have a database of prospective customers. You might also include buying a business list database, then verify the database information, and obtain each contact’s email address. It would be best if you were wary of the company selling email addresses. It is illegal to email businesses without first getting their approval.

    ●    Create Your Marketing Presence

    An important component of your marketing arsenal is an effective website focused on your customer’s needs and can generate business leads for you. It would be best if you didn’t cut corners when building a website.

    Ensure that your website is mobile-friendly and responsive. About half of every internet traffic usually comes from mobile devices, and most business owners usually read their email or execute their call to action from their mobile device first.

    When your website is up and running, you should develop a media kit consisting of educational white papers about technology, business cards, testimonials, and case studies.

    ●    Establish Strong Vendor Relationships

    MSPs usually act as the middleman between several IT vendors and their clients. These IT vendors usually provide a range of solutions like antivirus, cloud backup, business ticketing, remote monitoring, etc.

    These solutions are very critical to the services offered by MSPs. Therefore, when buying new solutions, you should invest some time in the market and then identify the right solution that you can resell to your clients.

    That’s A Wrap

    Starting a managed service provider business needs a lot of research planning and careful work on the offering, pricing strategy, etc. However, this difficult planning process is usually worthwhile since it can help you avoid problems that might occur in the long run by ensuring that your business is profitable from the onset.