Author: Reginald Chan

  • How to Create the Most Appealing Sales Pitch?

    How to Create the Most Appealing Sales Pitch?

    Creating a sales pitch is always an overwhelming and intimidating process, no matter what the target audience is. You need to work with a great deal of information to make it appealing for prospective customers, investors, or journalists. And it is frequently limited in time!

    The reason why sales pitch is one of the essential parts of each Sales Call Planning Checklist and the promotion strategy of your new product or service is that, while pitching, you are getting close to the customer’s problem while trying to provide them with an immediate and optimized solution. Meeting your target audience’s needs is the decisive factor of any deal; that is why putting your time and effort into creating an engaging sales pitch will always be beneficial.

    The following points are the summary of various different formulas, elements, and steps necessary for creating a successful sales pitch – they will provide you with some universal solutions that are only waiting to be applied to your needs. You will only have to adjust them correctly according to your company’s goals.

    Introduce Yourself

    Consider the beginning of the sales pitch as a presentation of a company covering its place in the industry, mission, investors, and latest successes. Your aim here is to write a couple of dense sentences that will convey an instant understanding of your specialization, concept, and achievements. It is important not to dig into the details but pull the most crucial of them to the surface.

    Identify the Problem

    This step is your opportunity to show that your product or service is a well-thought response to real users’ problems. The more precise and detailed your descriptions are, the more likely you are to succeed and attract your customers’ attention. You want to define the problem (that you will solve in a moment) to be tangible and relevant to make your audience crave for the solution – which is your product in those circumstances.

    At this point, you can implement storytelling to your pitch because presenting the problem in the form of a story helps awake the audience’s associations and visual images of the problem. It will not be an exaggeration to say that stories sell, so make sure there is a good one behind your product.

    Offer the Solution

    The solution to the described problem needs to be briefly and explicitly explained along with its distinctive features compared to the alternatives that already exist (if there are any). Your solution’s validation will require you to conduct a thorough analysis and research of the market and your competitors to back up your offer with facts and figures, statistics, and reviews.

    Presenting the solution that is based on and personalized according to your audience’s needs will most likely lead to a successful closing – contrary to unfounded praise of your product or service, no matter how good they actually are. It is better to focus on the results your audience will achieve if they choose your product than offer them multiple solutions without any exact benefits.

    Ensure that the solution you offer is understandable and guarantees results. It will allow you to move to a Call-to-Action – offering your audience to react and do something about what bothers them while your product or service is here to help them. All that is left is to ensure the contact information is in a visible place.

    Things to Avoid

    As you already know the essential parts of a sales pitch, you should now try to get rid of what you don’t need. Try to keep in mind that you have to create a pitch that will be as simple and informative as possible.

    To make your pitch understandable and appealing, try to avoid:

    • Specific terminology;
    • Lengthy explanations;
    • Overloading the presentations or emails with text;
    • Lies (it may seem innocent initially but will harm your company’s reputation and credibility, which will be difficult to fix).

    Tip: what makes perfect sense for you and your team will not necessarily be evident to your audience, so make it understandable for everyone outside your industry. Test it on your friends, family, or even kids!

    Conclusion

    Creating a sales pitch is a laborious and time-consuming process, but the doors it opens for you are worth working on it. Following the structure is key to creating an excellent sales pitch because it helps include all the necessary points and stay in a concise form at the same time.

    Take a moment to introduce the company, and get right to the point! Define the audience’s problem in the most tangible way, and get them the perfect solution. Ensure you are providing the audience with relevant information, facts, and research and can answer any following questions.

    Make the most out of a sales pitch structure to create a dense and precise piece nobody could resist.

  • How Do Bloggers Edit Their Videos?

    How Do Bloggers Edit Their Videos?

    Many people think that editing videos is an easy thing to do. A few clicks and you’re done. Well, it doesn’t work like that. No one says that it is the most complicated thing in the world, however, it is far from easy.

    On the other hand, those who want to embark on this journey and start experimenting with those videos may find it a bit overwhelming at first. No one can blame you, especially if it’s something you haven’t done before. 

    In the beginning, there’s a lot to wrap your mind around, however, if you are willing to give it a try and put all your effort into it, you will quickly become proficient. If you’re not sure how or where to start, pay attention to these strategies that many bloggers implement.

    Steps To Take To Become An Expert

    Defining Your Expectations

    Expectations

    You have probably set some goals when it comes to your video, but according to some bloggers, you first must choose a couple of useful tools before you continue with editing. They are going to help you accomplish what you want.

    For instance, if you shoot in 4k you will surely make a video of top-notch quality, however, it might be at the expense of frame rate. If you choose this, you will put a huge demand on your editing hardware which will make the entire process much more complex all of a sudden.

    In that case, you’d better have a computer that is going to be able to match your desires! Additionally, even if everything goes well, your client is not going to be happy with a 1080 p video.

    A Project Directory

    Many beginners think that it’s a great idea to put anything onto their Desktop as soon as they start editing their video. Unfortunately, many video experts disagree with this strategy. Namely, they think it would be smart to create a thing called a project directory.

    How to do it? It’s quite simple actually. All you have to do is to create a project folder and then place a couple of folders inside titled Graphics, Raw Footage, Images, Sound, Music, etc. Then you should put all your materials in these folders based on their type. 

    It would be recommendable to label each of these files with a short description of what is currently going on. Furthermore, the project file can then be put in the directory as-is. You do not need to have any particular folder.

    More Useful Guidelines Coming Your Way!

    Know The Basics

    No matter how good you may be at editing, if you create a bad video, no editing is going to make it look good. That’s why many bloggers think it’s necessary to have great footage. Now, this doesn’t mean that you need to take any course related to cinematography, just try to learn as much as you can about filming. That involves holding a camera, using various angles, panning a camera, and knowing how to take different types of shots.

    Different Cuts

    Two of the most important cuts involve a standard cut and a jump cut. The first one is really the most basic one. It means putting two clips together by connecting the last frame of one and the start frame of the next.

    This type of cut is the most common and it doesn’t require any feelings or meaning as it is the case with the others. Now, when it comes to jump cut, it pushes forward in time. You can do it within the same frame and frequently it is utilized within montages.

    Add Some Music And SFX

    Music Sfx

    If you want your video to have any depth and meaning, make sure to incorporate some good music as well as some interesting sound effects to make everything much more engaging. It’s important to add a melody that perfectly suits your visuals.

    Just focus on the atmosphere. If it is a slow, emotional video then it would be smart to add a ballad or any other type of slow song. On the other hand, if your movie is dynamic then a faster melody would be a great choice! Just ensure to cut to the beat of the song. 

    321 Rule

    Just think of all the effort you’ve put into making and editing your video and then something bad happens and suddenly you realize that you’ve forgotten to click the “save” button. Everything is lost!

    In order to avoid that catastrophe, it’s important to always save your work. Now, sometimes your hard drive crashes, and everything that you’ve made is lost for good. That’s another thing you want to prevent. 

    That’s why a lot of bloggers turn to the 321 rule – which stands for three copies in at least two different places. One of them is usually off-site. Two of them should be placed on physical drives, while the third sample is supposed to end up on your backup location.

    If you do all these things, you will make sure that everything is safe and sound. If you don’t know which online backup is the best, we suggest using Google Drive. It’s the one most people use to save data. 

    Choose A Good Program

    One of the most important things when it comes to this is to choose a reliable program. Firstly, you need to decide whether you are going to create something plain and simple, that is going to enable you to just throw several clips together and then add some titles.

    If that’s the case then Windows Movie Maker or the YouTube video editor by InVideo will get the job done. On the other hand, if you are planning on making something a bit more complicated, then you should utilize Adobe Creative Cloud’s Premiere Pro. If this one doesn’t seem right, you can always Google for some better alternatives.

    Roll Up Your Sleeves And Go!

    Video editing can sometimes be a bit frustrating and tiresome, but as you can see, it’s doable and doesn’t have to be all that difficult. It’s important to be very patient, especially if you’re an amateur, and remember not to give up as soon as you stumble over any obstacles. If that occurs, just take a deep breath and continue!

  • 3 Ways How Tech Can Save Your Time and Money

    3 Ways How Tech Can Save Your Time and Money

    No one will deny that technologies have become an inseparable part of our daily lives. And perhaps we got used to them so much that we no longer notice how much they affect our usual routine – whether it be work or hobbies. Technologies are created to help and take on the most mundane tasks and automate them so that we can focus on more important matters – such as how to expand our businesses or customer support.

    The perfect example of how useful technology is, is the whole concept of a home office, widely used in pandemic conditions. It allowed so many people to save their job positions or continue running their businesses. Not to mention the amount of time they save you every morning as you don’t need to reach the office to be able to work.

    You may consider to buy an AR Software or install a time tracking app or find something even more convenient to increase your business’ productivity and efficiency, but read more about how technologies save your exhaustible resources:

    Cloud Services

    It is not just about storing data in the cloud, as you can transfer accounting, CRM, warehouse management, and telephony there. Cloud solutions are great for companies with remotely working employees or those who work on a freelance basis. The team gets a set of tools necessary for the work, and the only thing that is needed is a stable internet connection.

    With cloud services, you can manage your business from any device, including your smartphone. You will always be aware of how the company is doing, and you will be able to quickly solve work-related problems no matter whether you are on a business trip or vacation.

    Cloud solutions help you save money on hardware purchases as well. For example, if you are launching a new promo page for an ad campaign, there is no need to spend money on the server. You can easily rent it in the cloud and pay only for the resources that you really need.

    Workflow Automation

    Even the most professional specialists can make an error when dealing with everyday routine and critical tasks, and incorrect or delayed decisions will make your company inefficient. Automated systems based on definite business rules can significantly reduce the possibility of human errors.

    The software can handle data streams, notifications, send emails, post on social media, and more that will free up your most vulnerable resource – your employees’ time and attention to complete critical, creative tasks. Besides, automated workflows that are performed proactively respond to an incoming trigger and ensure a timely response to any request from your customers. It significantly increases customer experience, satisfaction, and loyalty.

    Online Advertising

    Besides contextual, teaser, and banner ads, advertising via social media is rapidly developing. Promoting your products or services online allows you to immediately answer customer questions, give them the necessary information, conduct surveys, votes, and email newsletters.

    The ability to customize ads specifically for your prospective clients is another advantage: you can set up views based on time, geographic location, interests of your target audience, and so on. You can monitor views through statistical services and quickly evaluate the effectiveness of advertising.

    Compared to other advertising types, online advertising costs are much lower due to its various options and an enormous quantity of apps and platforms that you can use for free. Switching to online ads will allow you to focus on the content, reduce its production time, and be more precise with your target audience.

    Conclusion

    It is quite hard to imagine leaving home without your smartphone, let alone a world with no technology at all. Some of it is so integrated into our lives that excluding them would disrupt the flow of usual processes.

    However, don’t be mistaken – while technology is without a doubt very beneficial to both businesses and individuals, sometimes it can be too much, as its influence can be found in almost all spheres of life. Such a significant impact sometimes leads to people feeling like they need digital detox or reduce how much tech they use in general.

    The key is to find the right balance. By avoiding the overuse of technology and letting it take on only those monotonous and time-consuming tasks, you can allocate more time for creativity and increase your business’ productivity and efficiency.

    Examining your business field as well as your working routine will allow you to determine which tech solutions will work best for you. Your employees will benefit by not being overloaded with excessive technologies, and it will also impact total operating costs, in a good way.

  • How Your Business Can Better Manage High Call Volume

    How Your Business Can Better Manage High Call Volume

    We are, as this is being written, coming into the Christmas period. For many businesses, this is a prosperous time and a very busy one. However, because of the SARS-CoV-19 pandemic and the restrictions around it, many businesses are unable to open physical stores, and instead, are reliant upon eCommerce. Because of this, companies are expecting call traffic to rise and need to deal with this high call volume effectively and efficiently. If they do not, it can hinder their performance and deter their customers from wanting to return to do business with them.

    In this article, we will tell you how your business can better manage high call volume and improve the efficiency of your call centre [or call handling team]. By the end of this article, you will be appropriately equipped to handle the Christmas period and will not have to worry about the underperforming staff and lacklustre call centres.

    If you want to improve your customer experience this winter, you need only read this page, for we will tell you everything that there is for you to know so you can improve your call centre’s performance by 110%.

    Here is how your business can manage high call volume.

    Call Centre Management Platforms

    For many businesses, the problem does not lie with the call centre itself, nor the staff, but rather the management thereof. Thankfully, many platforms offer call centre solutions that enable you to manage the progress of your call centre remotely and digitally. These platforms allow you to check your analytics, call volume, and responsivity. These platforms are often suited to all types of call centre, from small to large, and can be used to great success in any business type. For the benefit they offer, we have included these platforms at the number one spot.

    Assign Your Team Properly

    A problem for many call centres is that they are assigned other duties, which can hinder their progress and slow down their performance. If you want your team to run at maximum efficiency and effectivity, it is essential that you assign them to the call centre and the call centre alone. If your staff is bogged down with other tasks not relating to answering calls, their performance will be hindered massively. When in a busy call centre, they need only answer phones and deal with the calls directly. Trying to have them multitask will not be successful.

    Alternative Self-Service

    With call centres, it is not uncommon, as your staff will attest to, for customers to ring and ask the same questions over and over. Because of this, it may be easier to set up an alternate self-service program on the internet for your customers to use. This self-help program will mean they do not need to call into your call centre and suggests that they will be able to answer their own queries a lot quicker, working out better for every single person involved.

    Data

    Analysing your data is very important should you want to predict when the largest surges in calls will be. For many, as we have mentioned throughout this article, Christmas is a very busy period. It is safe to say that you can expect to see a surge during this period [in some businesses]. However, there are other periods throughout the year when a business may surge. By reading your data, you can predict when these surges may be and designate more staff into your call centre for the duration of those periods, thereby improving your call centre’s efficiency.

    Automation

    There are many tools with which you can automate your staff’s work. Automating their work enables them to focus on the real issue – the phone calls. We previously mentioned that you should not assign them to work not relating to the call centre itself, but even so, the work from the call centre can still become too much when the phone is ringing every few minutes. Instead, automate many of the functions relating to the call centre, such as the ticket system. By automating these, your staff will be able to focus on calls and calls alone and improve the customer’s experience.

    Call Back

    Call back services have been very successful for many major companies and their call centres. As the name may indicate, a call back service is when you call into the centre and are given a designated slot. This slot is when the call centre staff will phone you back. During very busy periods, this can be a great help to your team and your customers. Instead of them having to sit on hold for hours, and instead of your staff having to rush to pick up calls, they can be called back later, which is convenient for them.

    Voice Response Systems

    Voice response systems, or as you may know them, ‘the annoying call centre robots,’ are a must for every single call centre. Voice response systems are much more developed than they once were, which means you can provide a more seamless and fluid experience for your customers. Your customers should hear a voice immediately upon ringing, even if it isn’t human. These voice response systems will enable you to direct your customers to the right department without having them block up phone lines or having to employ someone to handle calls.

    Outsourcing

    If you simply cannot keep up with the high call volume, outsource. Outsourcing has become the most popular way for businesses the world over to improve their efficiency in recent years. Outsourcing is when you source your services from abroad. Overseas call centres are an excellent way for you to improve the efficiency of your call centre and ensure you have a twenty-four-hour phone line for your customers to call into. Outsourcing agencies are everywhere, so you should have very little trouble finding an agency to outsource from. We recommend outsourcing very highly, although it can be expensive.

    With the help of this page, you now know a few ways to deal with high calling volume in your call centres. The solutions that we have listed here are recommended by experts and said to be the best way to improve your call centres. We hope this page helped.

  • How Day Traders Can Improve Their Skills To A Whole New Level?

    How Day Traders Can Improve Their Skills To A Whole New Level?

    Many ingredients go into the art of trading, key among them being cold-blood analysis skills and some precision. Contrary to what many people insinuate, trading has nothing to do with chance. Skill will always override chance and luck. 

    Therefore, every trader should devote more time to sharpening their skills and preparing for the next move of the day. We’ve prepared 10 of the most popular tips that will significantly take your skills to the next level. Keep reading to learn more!

    Create a Trading Journal

    Many people create a false impression that the experience of having traded for a while means they are aware of most of their steps. This is simply not true. Time changes our memories, and the complex analysis that goes into decision-making makes it harder to remember every previous step. Therefore, don’t rely on just hunches. Have some historical data. 

    Everyone that is in this field should make it a habit to have a trading journal. The journal will have two elements. The first covers your past activities in chronological order. Have the results calculated in an excel spreadsheet and record all the data and accomplished goals in the journal. The second part helps you understand how you determined your past trades. 

    Essentially, it is a printout of previous analysis charts. It offers you a detailed analysis of stop-loss levels, entry levels, and profit levels. Simply put, a trading journal will help you make a present decision based on historical facts and data and help you advance to a professional investor in a shorter period. Monitoring your trading journey will help you turn good decisions into a good habit.

    Get Trading Software

    We all know that technology takes our expertise to the next new level. Actually, it only sharpens the skills you have, so it only makes sense to look into the latest trading software. Trading software offers great benefits, including research and technical analysis. Having Bookmaps data visualization software by your side allows you to perform visual tests before investing in real-time. Results from the visualization ensure your trading decision is more informed and minimize the risk of cash loss. 

    Seek Help

    We would be lying to say mistakes are not part of the trading workflow. What’s most irritating about trading mistakes is that someone else could have easily spotted the error had they had a closer look. And, even professional traders often make such mistakes. 

    These minor mistakes could be as a result of feelings, stress, or simply distracted attention. To avoid such little yet costly mistakes, be sure always to ask a friend to take a closer look at your trading strategy. They might notice something you didn’t- you never know. 

    Practice Makes Perfect

    Even professional traders with years of experience understand that regular practice is one of the most effective tricks. There is a risk of losing perspective on some of your strategies in real action without practice. And, a loss of perspective is a costly mistake. But, a demo account from a reputable online platform allows you to practice your strategies without the risk of losing money. And, if they prove worthy, then making a real investing move becomes more rewarding for you.

    Study the Big Fish

    What are the big names doing? As investors trade over time, they gather some skills, and historical data have obviously made them successful. Your trading skills could use this knowledge. The stories from such people not only inspire but also enrich your trading perspectives. Some of the big names in trading include Warren Buffet, George Soros, Benjamin Graham, and many others.  

    Take Affordable Risks

    The rule of thumb in trading is to trade with what you can afford. Whether you are a beginner or a professional, you always make sure you can afford your chances. And explore all the techniques that reduce the risk before making the trading move. Trading should always use expendable cash from your account. Simply put, the account that supports the family, or pays the mortgage, or college tuition should not be in your trading plans. Use only your spare resources. 

    Have a Trading Activity Standard

    There are thousands of trading opportunities daily. Every single one will have its unique potential for success, depending on your budget. But, going for all of them isn’t advised. There’s the right type of trade and the right time to invest- you just need to be patient. 

    Most importantly, be aware of your strengths as they play a defining role in the chances you take. Shape your trading personality based on this. Once you master one trading style, it will sharpen your skills and proficiency to take your expertise to a whole new level.

    Differentiate between Data and Rumors

    Trading is a highly volatile field. This gives rumors based on suppositions room to thrive. But rumors are just that- noise that has increasingly come to represent the trading environment. 

    But, an excellent trader is always on the lookout for such rumors. They’ll always stick to data-based analysis. 

    The irresistible temptation that comes with rumors is high. It is for this reason that feelings have no place in the trading business. Work with the numbers and the data. The success will be slow but sure. 

    Explore New Strategies

    While playing safe is a great strategy, it doesn’t often mean you can’t sharpen your skills further. To revolutionize your skills, you should embrace new techniques. In fact, flexibility is vital in staying on top of things. This is because, in trading, there are no one-size-cuts-all approaches to success. Besides, most trading styles are unique to individual personalities. There’s always more to learn from the other. 

    Confidence is Everything

    In the trading business, confidence and success are more related than you think. Investing grounds are always shaky, and the moves are risky. The only constant agent is you. Therefore, never take failure personally or let it get to you. 

    In fact, failure is the greatest lesson in trading. The difference between big names in trading and unsuccessful ones is how they handled their losses and what they learned. As you gather more data and experience, your skills are bound to get better and make wiser moves. These tips are amazing to help you achieve success in trading. All it takes is dedication, focus, and hard work.

  • Effective Ways to Help Grow Your Small Business

    Effective Ways to Help Grow Your Small Business

    Small businesses face a lot of challenges throughout their journey towards success. Being able to overcome these obstacles and persevere through the hard times is what gives a business the ability to succeed. While there isn’t one fixed blueprint to follow to grow your business, there are tons of different tips and tricks that every successful business out there utilizes to their advantage.

    Research Who You’re Up Against

    One of the first things that a small business should do is to study their opponents in the market.  It’s more likely that they’ve been around for much longer and have more experience. This can give you very good insight into vital information like their prices, product quality, and marketing strategy. Doing this makes it much easier to tell what the standard in the market is while also highlighting any possible advantages that your business has over theirs.

    Go The Extra Mile For Your Customers

    An issue that most small businesses can’t overcome is their low customer retention rates. It’s very easy for customers to be swayed away by the larger businesses in the market, so making your customers feel valued and appreciated at your business can make a big difference in developing their loyalty. This requires your business to be very fast with resolving any complaints that the customers may have or answering any questions regarding your products/services.

    Have A Clear Picture Of Your Target Audience

    Large businesses spend millions of dollars every year researching their target audience’s behavior and there’s a very good reason why. Understanding the people you’re trying to sell your products/services to makes all the difference in how you’re going to market yourself to them. A business that doesn’t accurately figure out what their target audience likes ends up failing to grab their attention, rendering all their marketing efforts useless.

    Utilize The Power Of Social Media Platforms

    The average person spends around 2 and a half hours a day on social media, which means that there’s an opportunity for your customers to be searching for a product that you offer at any given moment of any given day. Using social media isn’t as simple as it’s perceived to be as a lot of time and effort is required to be able to create good social media content that grabs people’s attention. Every social media platform has its own set of tricks that you need to learn, so find out which ones your customers use the most so that you can begin creating content there.

    Participate In Local Events

    Making your business known in your neighborhood can be a great way to acquire a good amount of customers in a short time, as the location will be convenient. Making yourself known to your neighborhood community can be done easily if you either participate in local events, sponsor these events, or even host them yourself. This can be a great way of improving your reputation locally while also potentially attracting customers through word-of-mouth.

    Prioritize Search Engine Optimization (SEO)

    Under 6% of people who search for things on the internet visit the second page on Google and only under 1% visit any page after the third. If your website is buried under hundreds of other websites then the chances are that no one’s visiting it when they search for products that you offer. SEO changes that through optimizing keywords using effective SEO management that causes your website to shoot up the results, potentially making it the first result that your target audience sees whenever they search for things related to your business. This significantly impacts the traffic that your website gets so make sure it’s capable of handling it without any speed issues.

    Always Be On the Watch For Trends

    The market can shift very quickly towards a specific direction and if your business isn’t ready to adapt then it might lose out on a big opportunity that can help its growth. Jumping onto new trends as quickly as possible can greatly boost sales throughout that period, just make sure that the quality doesn’t drop due to hasty manufacturing. Some trends are seasonal, like Christmas, while other trends can appear out of nowhere, so you’ll have to always be ready when one of them appears.

    Expand Your Team Whenever Possible

    As your business grows, it’ll be harder to maintain the same quality of work without hiring more people to lessen the load on your existing employees and yourself. This can benefit the quality of work immensely as having more people makes it easier for everyone to put in all their effort into a small number of tasks rather than having a small set of employees that compromise quality by focusing on way too many tasks.

    Remain Goal-Oriented

    After creating short-term and long-term goals for your business, maintain them by regularly checking if you’re on track to achieving them by the date that you’ve set. This can easily be done through proper data management as setting it up correctly will automatically cross-reference the results that you require with the results that you’re currently getting. If you’re failing to achieve your goals, figure out what the problem is, and solve it. If you’re on course for achieving the goals that you’ve set, then keep up the good work and start planning your next set of goals.

    Partner With The Right Businesses

    Some products/services synergize very well, like cereal boxes and milk, making it very beneficial for businesses from each industry to partner together to create new products and promotions that attract customers that would be interested in both businesses simultaneously. Search for a business that offers products/services that complement the ones that you offer and begin thinking of how you could utilize this to your advantage. Once you come up with a good plan, set up a meeting with the business you’re interested in and make your proposal.

    It can be quite a frustrating journey for a small business to grow while battling against large businesses that offer better quality products at lower prices.  However, thousands of businesses have turned the odds in their favor by using different tricks to acquire a loyal customer base. Patience plays a huge role in achieving that success that most businesses desire, as most businesses will tell you a lot more about the trouble that they’ve encountered throughout their way rather than what they currently have.